Essential Skills for Overcoming Life’s Obstacles
Atlanta Marriott Marquis Photo by Bonnie Morét Photography |
How resilient are you? How well do you react to unexpected
challenges and conflicts? Resilience is fundamentally underpinned by the
concept that it is not so much the hard times we face that determine our
success or failure as the way in which we respond to those hard times. In
particular:
· the accuracy of our
analysis of events;
· the number of
alternative scenarios we can envisage;
· the ability to be
flexible;
· the continued drive
to take on new opportunities and challenges.
Although many
of the external pressures on our resilience can neither be controlled nor
reversed – the rain will continue to fall, the market will often be slack and
we will never be able to regain those lost hours spent in traffic jams –
evidence suggests that our internal thinking processes can both moderate the
impact of these adversities and provide a valuable resource in moving forward
from them, focusing on the things we can control rather than those we cannot.
The key to
resilience is the ability to recognize your own thoughts and structures of
belief and harness the power of increased accuracy and flexibility of thinking
to manage the emotional and behavioral consequences more effectively. This
ability can be measured, taught and improved.
There are seven
key skills proven in both clinical and corporate settings to boost resilience.
1. Emotion Regulation –
the ability to manage our internal world in order to stay effective under
pressure. Resilient people use a well-developed set of skills that help them to
control their emotions, attention and behavior.
2. Impulse Control –
the ability to manage the behavioral expression of thoughts emotional impulses,
including the ability to delay gratification, as explored in Daniel Goleman’s
work in Emotional
Intelligence. Impulse Control is correlated with Emotion
Regulation.
3. Causal Analysis –
the ability to accurately identify the causes of adversity. Resilient people
are able to get outside their habitual thinking styles to identify more
possible causes and thus more potential solutions.
4. Self-efficacy –
the sense that we are effective in the world – the belief that we can solve
problems and succeed. Resilient people believe in themselves and as a result,
build others’ confidence in them – placing them in line for more success and
more opportunity.
5. Realistic Optimism –
the ability to stay positive about the future, yet be realistic in our planning
for it. It is linked to self-esteem, but a more causal relationship exists with
self-efficacy and involves accuracy and realism – not Pollyanna-style optimism.
6. Empathy – the
ability to read others’ behavioral cues to understand their psychological and
emotional states and thus, build better relationships. Resilient people are
able to read others nonverbal cues to help build deeper relationships with
others, and tend to be more in tune with their own emotional states.
7. Reaching Out –
the ability to enhance the positive aspects of life and take on new challenge
and opportunity. Reaching out behaviors are hampered by embarrassment,
perfectionism and self-handicapping.
More than
education, more than experience, more than training, a person’s level of
resilience determines who succeeds and who fails.
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